e7e Terms & Conditions

These Terms and Conditions ("Terms") govern your access to and use of the e7e online gaming platform, including all games, features, promotions, and services available through the e7e website and any associated mobile browser interface. These Terms constitute a legally binding agreement between you ("Player", "User", "you") and e7e ("the Platform", "we", "us"). By registering an account, logging in, depositing funds, accepting a bonus, or placing any bet on e7e, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must not access or use e7e.

e7e reserves the right to update, amend, or replace these Terms at any time. It is your responsibility to review these Terms periodically. Your continued use of the platform following the posting of any changes constitutes your acceptance of those changes. These Terms apply equally to players accessing e7e from Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh, and all other locations in Bangladesh.

To register an account and use e7e you must satisfy all of the following criteria at the time of registration and throughout the duration of your account:

• You must be at least 21 years of age. e7e is strictly a platform for adults aged 21 and above. Minors are absolutely prohibited from registering, depositing, or placing bets.
• You must be a natural person acting in your personal capacity. Corporations, partnerships, trusts, and other legal entities may not register accounts on e7e.
• You must provide accurate, truthful, and complete information during registration. Providing false personal details, including a false name, date of birth, or mobile number, constitutes a material breach of these Terms and may result in immediate account suspension and forfeiture of any funds held in the account.
• You may hold only one account on e7e at any time. Duplicate accounts are prohibited. If e7e identifies that a player holds multiple accounts, all accounts may be closed and balances forfeited without notice.
• You must not be registered on any self-exclusion list or have otherwise voluntarily restricted your access to online gaming platforms prior to registering with e7e.

When registering an account on e7e, you agree to the following conditions governing account creation and ongoing account security:

• You are responsible for maintaining the confidentiality of your e7e account credentials, including your registered mobile number and password. You must not share your login details with any third party under any circumstances.
• You must notify e7e immediately if you suspect that your account has been accessed without your authorisation. Contact our support team via the email address listed on this site. e7e will not be liable for any losses resulting from unauthorised access where you have failed to notify us promptly.
• e7e reserves the right to carry out Know Your Customer (KYC) verification at any stage of the account lifecycle, including at registration, upon making a withdrawal request, or when unusual account activity is detected. KYC documentation may include a government-issued photo ID and proof of address.
• Each player may register only one account linked to one verified Bangladeshi mobile number. Attempts to register multiple accounts using different mobile numbers, names, or payment methods are a violation of these Terms and may result in all accounts being permanently closed and balances forfeited.

e7e employs SSL encryption across all pages and account interactions to protect your personal and financial data. However, you acknowledge that no internet transmission is entirely risk-free and you use the platform at your own risk in this respect. You are solely responsible for ensuring that your device and network connection are secure when logging in to e7e.

Deposits

e7e accepts deposits via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and selected bank transfers including City Bank, BRAC Bank, Islami Bank, Sonali Bank, and Dutch-Bangla Bank. The following conditions apply to all deposits:

• All deposits must be made from a payment account registered in your own name. e7e does not accept deposits from third-party accounts. Deposits identified as originating from a third party may be reversed and the account suspended pending investigation.
• Minimum and maximum deposit limits apply per transaction and per day. Current limits are displayed in the cashier section of your e7e account. e7e reserves the right to adjust these limits at any time.
• Deposits are generally credited to your e7e gaming wallet within minutes of confirmation. In the event of a technical delay please contact support via the email address shown on this site. e7e is not responsible for delays caused by payment providers, mobile network issues, or banking infrastructure outside our control.

Withdrawals

Withdrawals may be requested to the same payment method used for deposit, subject to the following conditions:

• You must have completed KYC verification before your first withdrawal is processed. e7e reserves the right to request additional documentation before releasing funds, including where the withdrawal amount is unusually large or the account shows patterns inconsistent with normal recreational play.
• Any active bonus funds must have met the applicable wagering requirement before a withdrawal can include those funds. The specific rollover multiplier for each bonus is stated at the time the bonus is offered. Attempting to withdraw before meeting the wagering requirement will result in the bonus and any derived winnings being forfeited.
• bKash and Nagad withdrawals are typically processed within one business day. Bank transfer withdrawals may take up to three business days. e7e targets the fastest possible processing times but cannot guarantee processing within specific windows where payment provider delays occur.

e7e offers various bonuses and promotions to eligible players. All bonuses are subject to the following general terms, which apply in addition to any specific terms communicated at the time the bonus is offered:

• Bonuses are awarded at e7e's discretion and may be amended, suspended, or withdrawn at any time without prior notice. e7e reserves the right to correct any errors in bonus amounts or terms.
• The welcome bonus is available only to new players who have not previously held an account on e7e. Only one welcome bonus is available per player, per household, per device, and per mobile number. Attempts to claim the welcome bonus multiple times through different accounts will result in all accounts being closed.
• All bonuses carry a wagering requirement that must be met before any bonus-derived funds can be withdrawn. The wagering requirement is expressed as a rollover multiplier. The applicable multiplier is stated in full at the time each bonus is awarded.
• Free spins, when awarded, are valid only on the specific game or games stated at the time of the offer. Free spin winnings are subject to the same wagering requirement as cash bonuses unless the specific promotion terms state otherwise.
• Bonuses may not be transferred, exchanged for cash outside of standard cashout processes, or combined with other promotions unless e7e explicitly states otherwise. Abuse of bonus terms, including low-risk hedging strategies designed to fulfil wagering requirements without genuine risk, may result in bonus cancellation and account review.

e7e may, at its sole discretion, offer personalised promotions to individual players based on their playing history. Such offers are non-transferable and are subject to the same general bonus terms contained in this section unless otherwise specified.

The following activities are strictly prohibited on e7e and may result in immediate account suspension, permanent closure, and forfeiture of all funds held in the account at the time of the breach:

• Registering or operating more than one account on e7e, whether under your own name or a false identity, for any purpose including claiming multiple welcome bonuses, circumventing betting limits, or evading a prior account closure.
• Using software, bots, scripts, or any automated system to interact with e7e in a way that gives an unfair advantage over other players or circumvents the platform's normal game mechanics.
• Colluding with other players to manipulate game outcomes, sharing strategic information during live games, or otherwise coordinating play in a manner that undermines the integrity of the platform.
• Using e7e for any money laundering activity, including depositing funds of illegitimate origin, structuring transactions to avoid detection thresholds, or using the platform as a conduit for the movement of illicit funds. e7e cooperates fully with relevant authorities and reserves the right to freeze accounts and report suspicious activity.
• Exploiting any software bugs, errors, or glitches on the e7e platform to gain a financial advantage. Any winnings accumulated through exploitation of a known or suspected bug are void. You must report any identified bugs to e7e support immediately upon discovery.

e7e will investigate all suspected breaches of these prohibited activity rules thoroughly. Where a breach is confirmed, e7e may take action including voiding all bets and winnings associated with the breach, permanently closing the account, withholding any balance, and referring the matter to relevant authorities where required.

All content available on e7e, including the website design, layout, graphics, text, logos, game interfaces, software, and promotional materials, is the property of e7e or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use e7e for your personal, non-commercial entertainment purposes only. You may not copy, reproduce, modify, distribute, or create derivative works from any content obtained from e7e without express prior written consent. Game content is provided by third-party studios including Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, and Ezugi under licence agreements; their respective intellectual property rights are fully reserved.

To the fullest extent permitted by applicable law, e7e, its directors, employees, agents, affiliates, and content providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform. This includes any loss of profits, loss of data, loss of gaming opportunity, or any other intangible losses, whether arising in contract, tort, negligence, or otherwise. e7e's total aggregate liability to any player in connection with any single incident shall not exceed the total amount deposited by that player in the thirty days preceding the incident.

e7e makes no warranty that the platform will be uninterrupted or error-free. The platform is provided on an "as is" and "as available" basis. Scheduled maintenance, unplanned outages, or third-party network disruptions may cause temporary unavailability of e7e or specific features. e7e will use reasonable endeavours to minimise disruption but accepts no liability for losses directly attributable to platform downtime or technical faults.

e7e is committed to promoting responsible gaming among all players. e7e is strictly for adults aged 21 and above. Gambling should be treated as entertainment and never as a means of generating income. If you feel your gambling is no longer recreational — if you find yourself chasing losses, spending more than you can afford, or neglecting personal or professional responsibilities because of gambling — we urge you to use the self-exclusion and deposit limit tools available in your e7e account settings and to contact our support team. Additional guidance is available on our dedicated Responsible Gaming page. e7e reserves the right to enforce mandatory deposit limits, session time limits, or temporary account suspensions where it identifies patterns consistent with problem gambling behaviour.

e7e reserves the right to amend, update, or replace these Terms and Conditions at any time and for any reason, including to reflect changes in applicable law, platform functionality, payment methods, or responsible gaming standards. Amendments will take effect upon publication on the e7e website. We will endeavour to notify registered players of material changes where reasonably practicable, but it remains your responsibility to review these Terms regularly.

Your continued use of e7e following the posting of revised Terms constitutes your binding acceptance of those revisions. If you do not agree with any amendment, your only recourse is to close your account and cease using the platform. Closing your account does not affect any rights or obligations that have already accrued prior to closure.

If you have any questions regarding these Terms and Conditions, wish to raise a complaint, or require assistance with your e7e account, please contact our support team. Our team is available 24/7 and is familiar with the needs of players across Bangladesh including those in Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

Email support (plain text — not a link): [email protected]. Please include your registered mobile number and a clear description of your query in any correspondence. Response times are typically within a few hours for routine enquiries and within one business day for account matters requiring investigation.